INFORMATION ABOUT SERENA FRANKLIN CAN BE FOUND BELOW
SERENA FRANKLIN CeMap
Senior Mortgage Broker
Having worked in the mortgage industry for more than 10 years, it has been a roller coaster, to say the least. I have seen the peaks and troughs of UK house prices and witnessed first-hand how lenders react in both scenarios.
In 2017, I achieved the Commercial Success Award and I was shortlisted for the Woman in Finance Award in 2018. While these awards reflect my hard work and enthusiasm for the mortgage industry, nothing beats the highly positive feedback from my clients, which can be seen via Google reviews. I am very much client-centric and take pride in the service I deliver.
It’s extremely rewarding to be an integral part of the real-life dreams and ambitions of my clients, particularly when we’re able to overcome what seemed to be impossible to beat obstacles. The mortgage sphere is constantly changing as well as evolving and no case is the same, making my career an ever-learning experience.
I love to travel and enjoy an action-packed trip away, some of the activities I enjoy include snorkelling, kayaking and tubing. I have a strong fear of heights and I hope to overcome this one day.